Which one is Better Amazon or Flipkart?
In the current times of new-age technology, our needs and desires both have been propelling us. Online shopping has been a big step in that same direction. Especially during the time of the COVID-19 Pandemic, online shopping became the definition of shopping itself. So, when it comes to shopping, the two biggest names that come into our minds are Jeff Bezos owned Amazon and Walmart acquired Flipkart. But, if a comparison has to be made between the two, what will be the main points of comparison between two consumer trusted and cut-throat competitors? Well, come on, let’s find out.
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Market Share
When it comes to the market share between the two companies, Amazon comes on top with a 47% market share. Flipkart too is not much behind and has a market share of 42%.
Seller
It’s not that very simple to sell your products on Amazon or Flipkart, and there is a proper procedure behind this. While Amazon more easily allows the sellers to sell their products, Flipkart follows a more stringent policy. So, Flipkart contains more room for the sellers to get permission, based on the customer reviews, and hence has better quality.
Products Collection
On this particular point, both the companies are almost equal. Both the companies have a massive collection of various varieties and qualities of products.
User Interface
In this regard also, both Amazon and Flipkart are pretty similar with eye-catching interfaces. But, when it comes to the payment and check out. Flipkart presents a much simpler and better interface to its users.
Prices and Discounts
Both the companies present products of different prices and varieties. But the products at Amazon are a bit cheaper than Flipkart. Also, Amazon is ahead of Flipkart when it comes to providing discounts, especially in the festive seasons.
Service and Returns
There is slightest of any doubt that Amazon is much ahead of Flipkart in terms of consumer service, whether it is return, delivery, or customer care. Even the return policy of Amazon is better than that of Flipkart as the service is prompt and flexible.
Recent Performance
Though Amazon was ahead in market share than Flipkart, however when we look at the recent performance, Flipkart is quite ahead in terms of revenue. Last year, while Amazon earned a revenue of around $37 million, Flipkart was much ahead with a revenue of $57 million.
Product Specific Records
At last, we would look at some of the most common products purchased at the two platforms. We are taking just two at the moment, Mobile Phones and Books.
For Mobile Phones, Amazon is better in terms of range and collection, but Flipkart provides you with the same products at a lesser price.
For Books, Flipkart provides a better range as it gives you the option to choose from various sellers. On the other hand, Amazon is ahead in terms of discounts and offers.
So, here it is, we have provided you with a perfect comparison between the two major giants in the world of online shopping. From our side, we can say that both the companies have some or the other thing better than the other and a proper choice can be made only by the customer, after a comparison, based upon their own choices and needs.
